1. What does this service include?
This service covers custom framing, photo albums, layout and design, print matching for the final product, and finishing recommendations. The goal is a clean, durable result that looks good in real spaces and remains easy to preserve over time.
2. How do I choose between a frame and an album?
Frames are best for display in a fixed space (home/office/wall). Albums are best for storytelling and long-term storage—especially for family milestones, travel, or events. If you tell us the usage scenario, we can recommend a more practical option.
3. What materials are available for frames?
Common materials include solid wood, engineered wood, metal, and composite options. Material affects weight, rigidity, texture, and long-term stability. We recommend material based on your interior style, target size, and whether the piece will be moved often.
4. What frame sizes can you make?
Standard sizes are available, and custom sizes can also be made. If your photo has an unusual ratio, we can advise on cropping, adding margins, or matting to keep the composition balanced and the final piece clean.
5. Do you provide matting (mount/mat board)? Why is it useful?
Yes. Matting creates breathing space, improves visual balance, and helps protect the print surface. It also makes a piece look more refined, especially for portraits, restoration works, and fine-art style prints.
6. What glazing options do you offer—regular glass or acrylic?
Options typically include standard glazing and acrylic (plexi) glazing. Acrylic is lighter and more impact-resistant. If glare control or display lighting is a concern, we can recommend a more suitable solution.
7. Can you do anti-reflection or UV protection?
Depending on the product options available, we can help you choose solutions that reduce reflections and better protect prints from light-related fading. Tell us where the piece will be displayed (near windows, strong lights, etc.).
8. Do you help with layout/design for albums?
Yes. We can help with structure (cover, chapters, sequencing), page layout, and consistency in tone and spacing. If you provide your preferred style (simple/clean vs. more decorative), we’ll follow that direction and keep it readable.
9. How many photos should I include in an album?
It depends on the album size and the story you want to tell. A clean album usually benefits from selection and pacing—not putting everything in. We can help you choose a balanced set that reads well and looks premium.
10. Can you handle special requirements—names, dates, captions, or custom covers?
Yes. You can add names, dates, short captions, and certain cover customizations. Please confirm all text content carefully before final production to avoid rework.
11. If I need multiple copies (for family gifts), is that possible?
Yes. We can produce multiple copies with the same design, and adjust minor details if needed. For gift sets, it’s best to confirm quantity, size, and delivery timeline early.
12. Can you match the print output to the frame/album requirements?
Yes. We align size, margins, and color direction so prints fit the final product cleanly. This prevents common issues such as unexpected cropping, mismatched borders, or prints that look too dark after mounting.
13. What is the typical workflow?
Usually: confirm usage and style → confirm size/material options → select photos and confirm layout direction → produce a proof/plan → final printing and finishing → delivery. Clear confirmation at the start reduces changes later.
14. How long does it take? Do you offer rush options?
Timing depends on size, materials, and quantity. Rush options may be possible depending on schedule and material availability. If you have a firm deadline, tell us upfront so we can propose a realistic plan.
15. How should I care for framed prints and albums long term?
Avoid direct sunlight, high humidity, and high heat. For frames, keep surfaces clean and avoid abrasive cleaners. For albums, store flat in a dry environment. If you tell us your display/storage conditions, we can recommend a more practical approach.
16. Can you handle very old photos or restoration outputs for framing/albums?
Yes. If your images are restored, we can help prepare a suitable output and finishing approach. If the source is fragile or has special requirements, we recommend confirming the file quality and intended size first to avoid over-enlargement or loss of detail.