1. What does photo restoration include?
Photo restoration focuses on repairing damage and improving usability: scratch/crease removal, stain cleanup, tearing repair, missing area reconstruction (when feasible), clarity enhancement, tone and contrast balancing, and overall refinement while keeping a natural, credible look.
2. What is the difference between restoration and colorization?
Restoration repairs damage and improves clarity/tonal balance. Colorization adds color to black-and-white or heavily faded photos. They can be done separately or together depending on your goal and the condition of the original.
3. What kinds of old photos can you restore?
We can work with many common originals such as paper prints, album photos, ID-style photos, studio portraits, and family snapshots. The final result depends on original condition, resolution, and how much information remains in the image.
4. Do I need to bring the original print, or can I send a digital file?
Either is fine. If you can provide the original print, scanning can preserve more detail. If you only have a digital file, we can still evaluate and restore based on the available resolution and image quality.
5. Do you scan the original photo? How do you handle fragile items?
Yes, scanning can be arranged. For fragile photos, we handle them carefully and avoid procedures that could cause further damage. If the photo is extremely delicate, we will recommend a safer approach after inspection.
6. Can you remove scratches, stains, and creases?
Yes, these are common restoration tasks. The goal is to remove visible damage while keeping facial structure, texture, and key details believable and consistent.
7. Can you repair torn photos or missing corners?
Often yes, within limits. Rebuilding missing areas depends on how much reference detail exists. We prioritize a natural result that looks consistent with the original rather than an over-smoothed or artificial look.
8. Can you sharpen a blurry photo and make it look ‘HD’?
We can improve clarity to a reasonable extent, but results depend on the original. If key details do not exist in the source, no process can truly recreate them perfectly. We aim for a clean, credible improvement rather than unrealistic over-processing.
9. Do you do color correction for faded or yellowed photos?
Yes. Many old photos shift in color over time. We balance tones to restore a more natural look and improve overall readability, while keeping the result consistent and not overly saturated.
10. How do you approach colorization (adding color)?
Colorization is done with a restrained approach: natural skin tone direction, realistic fabric and background colors, and consistent lighting logic. If you have reference information (uniform color, clothing color, etc.), sharing it improves accuracy.
11. Can you match the person’s real skin tone or hair color exactly?
We can aim for realistic results, but exact matching requires reliable references. If you provide reference photos or notes, we can align color direction more confidently. Without references, we choose a conservative, believable palette.
12. Will the restored photo still look like the original person?
Yes—our priority is identity consistency. We avoid changing facial structure or introducing stylized effects. The goal is a cleaner version of the same person, not a different face.
13. Do you offer multiple versions (e.g., restored B&W + colorized)?
Yes, if needed. Common options include: a restored black-and-white version, a colorized version, and a print-ready version. Please confirm what you need before final delivery.
14. What do you deliver? Can I print the final image?
Delivery typically includes high-resolution digital files. If you plan to print, tell us the target size and usage so we can prepare a print-ready version with appropriate sharpening and tonal direction.
15. How is pricing usually determined?
Pricing depends on damage severity, missing areas, required reconstruction, level of detail, and whether colorization is included. A quick review of the original (photo or file) helps us estimate more accurately.
16. How long does restoration take? Do you offer rush service?
Turnaround depends on complexity and queue. Rush options may be possible depending on schedule. If you have a deadline, share it upfront so we can propose a realistic plan.
17. Is my photo private and confidential?
We treat customer materials as private. If you have strict privacy requirements, tell us in advance so we can follow your preferred handling and delivery method.