1. What is this service for?
This service fits practical video needs such as brand/intro videos, business promotion videos, studio/store/space showcases, important event documentation, interviews and talking-head content, product showcase videos, short-form social content, and light narrative short films/short dramas (not full film-production level). The focus is clarity, stability, and long-term usability.
2. What kind of video style do you specialize in?
We focus on clean, stable visuals and a clear structure. The style is restrained and content-first—built around message clarity and long-term watchability rather than flashy effects.
3. What should I prepare before shooting?
Please confirm: purpose and publishing platforms (website/ads/social/in-store screen), target duration and pacing (15s/30s/60s/3min, etc.), key messages and must-include information, shooting location and schedule, on-camera participants and availability, and whether subtitles or voice-over scripts are needed.
4. Do you provide scripts or shot lists? What if I can’t write one?
Yes. If you can tell us what you want to communicate, who it’s for, and what action you want viewers to take, we can help shape a practical script outline and shot structure. This prevents the common problem of finishing a shoot and realizing essential footage is missing.
5. Do you offer filming only, or filming plus editing?
Typical delivery includes planning alignment, on-site shooting, basic audio capture, editing, pacing refinement, and essential subtitles/light packaging when needed. If you need more complex graphics or multiple deliverable versions, please clarify upfront so we can scope it properly.
6. How long does a shoot usually take?
It depends on complexity and number of scenes. Single-location interviews or talking-head content are usually efficient; multi-location promotional shoots require more setup and movement time. A confirmed must-shot list helps us run the day efficiently.
7. How do you handle audio? Will interviews sound clear?
For interviews and talking-head content, audio is critical. We prioritize clear speech and controlled noise. If the location is too loud or echoey, we recommend adjusting position or plan to avoid issues that are difficult to fix in post.
8. How do you ensure lighting and overall visual quality?
We adjust lighting/exposure based on the location to keep skin tones stable and frames clean, with reasonable detail and contrast. The goal is a natural, reliable look in real viewing environments—not a look that only works on one screen.
9. Can you deliver both horizontal and vertical versions (9:16 for short video platforms)?
Yes. Common deliveries include 16:9 (horizontal), 9:16 (vertical), and sometimes 1:1 depending on platform needs. It’s best to decide the main platforms before shooting because it affects framing and composition safety zones.
10. Can you add subtitles, basic graphics, intro/outro, logo, or watermark?
Yes—basic subtitles and restrained packaging are available, including intro/outro, logo placement, simple titles, and information bars. We recommend keeping it clean and readable rather than overly decorative.
11. How do you handle music and asset licensing (copyright)?
Important: music, fonts, images, and stock footage require proper licensing. We recommend using commercially licensed assets or materials you provide with confirmed rights. We can follow your licensing requirements, but we cannot assume legal liability for unauthorized use.
12. Can you produce a narrative short film / short drama? What are the limits?
We can produce light narrative content, but this is not a full film-production service. If you need heavy VFX, large set design, casting and full production crews, or an agency-level commercial production, a larger production workflow and budget are typically required.
13. Can I change the structure or style significantly after shooting?
It’s possible, but it often increases workload. Major post-shoot changes to the story structure or overall style may require reshoots or extensive re-editing. Confirming purpose, duration, and style direction before shooting reduces rework.
14. Do you provide event coverage or follow-along filming?
Yes—event documentation and process coverage are available (meetings, ceremonies, key moments, behind-the-scenes). A schedule and key-moment list helps us prioritize the most important deliverables.
15. What do you deliver? Do you provide raw files?
Typical delivery includes the final edited video and platform-ready versions if needed. If you require raw footage or specific project files, please confirm before shooting so delivery scope is aligned.
16. What is the typical turnaround time? Do you offer rush delivery?
Turnaround depends on shooting duration, footage volume, number of versions, and packaging complexity. Rush options may be possible depending on schedule. A common approach is delivering a usable first version quickly, then refining details afterward.
17. If I’m not satisfied, can we keep revising until it’s perfect? What about refunds?
Reasonable revisions can be discussed. Important: video services involve time-based production costs, so refunds are generally not available once production begins. Confirming expectations and standards before shooting helps avoid misalignment.